This Return & Refund Policy applies to all purchases made from Rishi Dudh Pharma. By placing an order on our website, you agree to the terms outlined below.

1. Nature of Products

Rishi Dudh Pharma deals in perishable dairy products including milk, curd, ghee, and other milk-based items. Due to the nature of these products, special refund and return conditions apply.

2. Return Policy

We do not accept returns once dairy products have been delivered. This is to ensure hygiene, safety, and quality for all customers.

3. Refund Policy

• No refunds are provided for products that have been successfully delivered.
• Refunds are not applicable for change of mind or personal preference.
• In case of quality issues, leakage, or incorrect delivery, customers must notify us within 24 hours of delivery.
• After verification, a replacement or refund may be processed at our discretion.

4. Subscription Orders

For milk subscription services:

• Subscriptions can be paused or cancelled before delivery.
• No refund is issued for deliveries already completed.
• Any changes must be requested in advance through customer support.

5. Payment Method

Refunds (if applicable) will be processed to the original payment method used at checkout. For online payments, refunds are processed via Razorpay.

6. Refund Processing Time

Approved refunds are usually processed within 5–7 business days. The time taken for the amount to reflect in your account may vary depending on your bank or payment provider.

7. Contact Us

For any refund or return related concerns, please contact us at:

📧 Email: rishidudhfarm@gmail.com

📞 Phone: +91 93349 75481